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General Support
support@zforms.xyzBilling & Payments
billing@zforms.xyzLegal & Privacy
legal@zforms.xyzPrivacy Inquiries
privacy@zforms.xyzData Protection Officer
dpo@zforms.xyzWe typically respond within 24 hours during business days (Monday-Friday).
For urgent billing issues, we aim to respond within 12 hours.
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Looking for a custom plan with dedicated support, SLA guarantees, and custom integrations?
enterprise@zforms.xyzYou can cancel your subscription anytime from your dashboard under Subscription & Billing. You'll retain access until the end of your current billing period. See our Refund Policy for details.
We accept all major credit/debit cards (Visa, Mastercard, Amex), UPI, net banking, and wallets through Razorpay. International payments are fully supported.
Yes! We offer a 30-day money-back guarantee for first-time subscribers. Contact billing@zforms.xyz to request a refund.
Absolutely. We use end-to-end encryption, never collect PII from your forms, and are fully GDPR/CCPA compliant. Read our Privacy Policy for details.
Yes! You can upgrade or downgrade anytime from your dashboard. Upgrades take effect immediately with prorated charges. Downgrades take effect at the end of your current billing period.
Yes! Our API documentation is available in your dashboard after you create an account. For custom integrations or enterprise features, contact enterprise@zforms.xyz.
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday - Sunday: Limited support (urgent issues only)
For time-sensitive billing or technical emergencies, please mark your email subject with [URGENT]